Delivery and returns 📦

Delivery

WHERE DO YOU DELIVER?
I deliver worldwide to most countries including UK, Europe, North America and Australia. 

PROCESSING TIME
All earrings (except those in limited edition collections) are made to order. Please allow up to 2 weeks for me to make them!

HOW WILL MY ORDER BE SHIPPED?
UK orders are shipped 1st Class delivery and international orders are shipped using the International Standard, both via Royal Mail. If you want your order tracked, there are upgrade options when you check out. 

HOW MUCH IS SHIPPING?
UK: £2 or FREE for orders over £35
Europe: £5
Rest of the World: £5
You will be responsible for any customs charges/fees that may incur.
There will be an option to upgrade to tracked shipping when you check out. 

HOW LONG WILL SHIPPING TAKE?
Once shipped, UK orders normally takes 1–2 days.
International orders take around 7–25 days.

Please note, due to COVID, there may be delays in shipping times.

Returns and exchanges

DO YOU ACCEPT RETURNS?
Unfortunately, I do not offer returns due to hygiene reasons. If your pair doesn’t meet your expectations consider gifting them to a friend!

Returns for damaged earrings are accepted within 30 days of purchase. If you are returning due to damage you will receive a like-for-like replacement. If no replacement is available (due to the nature of one-of-a-kind handmade items), a refund will be issued.

Please note: I cannot offer refunds or exchanges if your item arrives late.