Delivery and returns 📦
Current Lead Times
All orders will be shipped after 26th October.
Where do you deliver?
I deliver worldwide to most countries including UK, Europe, North America and Australia.
All earrings (except those in limited edition collections) are made to order. Please allow up to 2 weeks for me to make them!
How will my order be shipped?
UK orders are shipped 1st Class delivery and international orders are shipped using the International Standard, both via Royal Mail. If you want your order tracked, there are upgrade options when you check out.
How long will shipping take
Your order will be shipped within the 2 week order processing time. Once shipped, orders to:
• UK will take 1–3 days.
• Europe will take 7–14 days.
• USA will take 14–21 days.
How much is shipping?
UK: £2 or FREE for orders over £35
Rest of the World: £5
You will be responsible for any customs charges/fees that may incur. There will be an option to upgrade to tracked shipping when you check out.
Will I be responsible for customs fees?
Buyers outside of the UK are responsible for any customs and import taxes that may apply. If a package is returned due to unpaid fees the buyer is responsible for the shipping costs.
Do you accept returns?
Unfortunately, I do not offer returns due to hygiene reasons. If your pair doesn’t meet your expectations consider gifting them to a friend!
Returns for damaged earrings are accepted within 30 days of purchase. If you are returning due to damage you will receive a like-for-like replacement. If no replacement is available (due to the nature of one-of-a-kind handmade items), a refund will be issued.
Please note: I cannot offer refunds or exchanges if your item arrives late.
Can I cancel my order?
Please reach out to me as soon as possible if you'd like to cancel your order. I'm happy to assist with cancelling an order that has not been shipped.